PART ONE

　　Questions 1-12

　　. You will hear three telephone conversations.

　　. Write down one word or number in the numbered spaces on the forms below.

　　Message One ,questions 1-4

　　Order Ticket

　　9:30 a. m. 20th June D. Golden

　　Information of Customer :

　　Name : Mary Thomson from INA Industries

　　Address : . . . (1). . . Rose Street

　　Contact No. : . . . (2). . .

　　Information of Computers :

　　Type : 486 models. . . (3). . . cache on hard drive

　　Quantity : . . . . (4) . . . . .

　　Delivery Date : Friday morning 23rd June

　　Message Two , questions 5- 8

　　Reservation Card

　　To : Dr. Goodman From : Linda

　　Date : 18th April Time : 2 : 30 p. m.

　　Information of patients

　　Name : David. . . . . . (5 ) . . . . . .

　　Symptom : something wrong with the. . . . . . (6). . . . .

　　Date of meeting : 20th , . . …… . . (7). . . …… .

　　Time for meeting : . . . . . (8) . . . . . . -

　　Message Three. Questions 9-12

　　Bicycle Renting Registration

　　Date : 7th July

　　Time: 12 : 30

　　Bicycle Type : . . . . . (9 ). . . . . . bikes

　　No. of Bicycles : 2

　　Period of Hiring : . . . . (10) . . . . . . days

　　Hirer's Name :` . . . . (11) . . . . . .

　　Contact No : 0708112-ex. Room. . . . . . (12) . . . .