2014年國際商務(wù)師考試業(yè)務(wù)外語專項輔導(dǎo)(5)
來源：網(wǎng)絡(luò)發(fā)布時間：2014-04-04 10:56:06
投訴信
Dear_______,
I am ______ (自我介紹) .I feel bad to trouble you but I am afraid that I have
to make a complaint about_____.
The reason for my dissatisfaction is _______(總體介紹). In the first place,_______(抱怨的第一個方面).
In addition, ___________(抱怨的第二個方面). Under these circumstances, I find it ________ (感覺)_______(抱怨的方面給你帶來的后果).
I appreciate it very much if you could _______(提出建議和請求), preferably ______(進一步的要求),
and I
would like to have this matter settled by ____(設(shè)定解決事情最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
詢問信
Dear ______,
I am ____________ (自我介紹). I am writing to see if it is possible for you to
provide me with
information regarding_______.(要詢問的內(nèi)容)
First of all, what are ____________________?(第一個問題) Secondly, when will___________________?
(第二個問 題) Thirdly, is __________?(第三個問題)
I would also like to inquire ________(將最重要的問題單獨成段). Could you be so kind as
to send me
some relevant booklets on the above-mentioned aspects?
Thank you for you kindness, and your prompt attention to this letter will be highly
appreciated.
Yours sincerely
Li Ming
請求信
Dear___________,
I am writing to formally request to___________(請求的內(nèi)容)
The reason for_____is that______(給出原因).I_____, so I_____(給出細節(jié))I would also
like to request______(提出進一步的要求). I am sorry for any inconvenience I have
caused.
Thank you for your attention to these requests. If you have any questions, do not
hesitate to contact me at _______(電話號碼).I look forward to a favorable reply.
Yours sincerely
Li Ming
