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    開頭常用句式

    I am writing to complain about/that…

    I am writing to inform you that I am dissatisfied with you…

    I think it‘s high time you realize…

    I am writing to make a complaint about…

    I feel sorry to trouble you but I am afraid that I have to make a complaint about…

    I am writing to express my disappointment/ dissatisfaction/ concern about…

    I am most reluctant to complain， but…

    I am writing to advise you that I find… inconvenient

    I wish to draw your attention to the problem / fault… that I bought…

    I venture to write for complaining about…

    I feel sorry to trouble you but I am afraid I have to make a serious complaint.

    It is with great reluctance that I must inform you that …

    I regret to inform that …

    Thank you for your … which arrived yesterday. Unfortunately， …

    結(jié)尾常用句式

    I would be grateful if you could…

    I trust you will take my complaint seriously and…

    I will appreciate it very much if you could…

    I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.

    Frankly speaking， I am not prepared to put up with the situation any more.

    On the condition that this one proves to be unacceptable， I will receive a refund.

    I would appreciate it if you could…

    I understand you will give immediate attention to this matter.

    I look forward to your dealing with these problems without delay.

    I would like to have this matter settled by the end of…

    I shall be obliged if you will look into …

    I understand you will give immediate reply to this matter.

    If I must be constantly annoyed in this matter， I shall have to …

    其他常用句式

    The reason for my dissatisfaction is…

    Under these circumstances， I find it difficult to…

    I can no longer tolerate / bear…

    For one thing… For another…

    I hope we can manage to sort his out amicably.

    Therefore， I hope to change for another … or I declare a refund.

    We know that you are not generally careless， but we would like your assurance that this will not happen again.

    I recently ordered / purchased from you …

    I must protest against …

    I find it appalling and distressing that…

    I received such poor service that I felt I should bring to your attention.

    If I receive this type of treatment again， I will take my business elsewhere